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Responder App

Concerns Addressed:
  • Communication
  • Executive Functioning
  • Safety & Security
  • Autonomy Enhancement

The SimplyHome Responder App streamlines mobile care for providers, families, and caregivers with scheduling, task assignment, and time + location stamped visit records in one secure portal.

Designed for teams and families alike, the Responder App makes multi-caregiver coordination simple at every level.

Already signed up for services? Download the SimplyHome Responder App:

Download from iTunes
Download from Google Play

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Key Features

  • Schedule and verify staff check-ins at multiple locations.

  • Intuitive, customizable check-in service available on smartphone or tablet.

  • Task management for caregiving teams.

  • Proximity beacons verify location and time of caregiver visits.

  • Information stored securely in the cloud.


Enhance Client Care
Plan, verify, and document care while promoting independence and reducing unnecessary visits.

Simplify the Day
See upcoming check-ins at a glance, prioritize what matters, and respond quickly from the Responder App. Manage schedules, alerts, and care history through a secure portal.

Ensure Accountability
Confirm when and where care happens with time-, date-, and location-verified check-ins. Document services to ensure timely support, peace of mind, and team accountability.

  • Free App Download via Google Play or iTunes Store (client account required)
  • Check-in Monthly Service Fee: $14.95–$19.95/mo per client supported

For Apple products:

  • Requires iOS 10.0 or later (iPhone 5 or higher). Compatible with iPhone, iPad and iPod Touch

For Android:

  • Requires Android 4.1 and up
  • Height 5 in
  • Width 5 in
  • Weight 1.5 lbs

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General Product FAQs

How do I get started using the Responder App? How do I get a username and password?

Contact our customer service team, in order to sign up for the monthly Check-in Service. After you receive your username, password, and beacons from SimplyHome, you will download the app on the Google Play or iTunes store, and enter the username and password you received.

The Check-in Service and Responder App do meet the basic requirements of EVV, documenting the date of service, the location of service (if beacons are utilized), individual providing service, type of service, individual receiving service, and time stamps (via check-in and check-out, if used). The Check-in Service and Responder App is a solution that is focused on supporting the individual, rather than a staff time and attendance or payroll solution.

The app is compatible with Android and Apple smartphones and tablets. The Android operating system must be 4.1 or later, and the Apple device must be iOS 10 or later (iPhone 5 or later). Additionally, the device must have either a cellular or Wi-Fi connection at all times while using the app. The device must support Bluetooth 4.0 in order to validate location using beacons.

The app is intended to connect providers and caregiving teams with the individuals they support, empowering highly customized care for each individual.

Whether your goal is to document staff presence at specific times or specific locations, or simply to prioritize check-ins with multiple clients, the Responder App gives you the flexibility to do that from anywhere, in the midst of a busy workday or a high-paced environment.

No, the Responder App can be used as a stand-alone system to document check-ins, check-outs, and tasks completed by staff.

Yes, if you are a caregiver or staff member supporting multiple clients or multiple locations, you should be able to see all your clients in the Responder App. These clients must be set up by the administrator using our secure web portal.

Authorized users can easily update the responders and the check-in days/times on our secure web portal. Our Customer Service team is available to assist authorized users with these changes; email us at help@simply-home.com.

During the setup process on the web portal, you will customize your list of responders, and select whether each person is alerted when a check-in is due or late. Both email and text alerts are available. You may list as many people as you would like on your contact list.

Client data is stored securely in the cloud and is accessible through the secure web portal. The Responder App and web portal do not store client data per se, but request data from our servers on demand.