Get Help

Open a Help Ticket

We’re here to help. If you need tech support or help from customer service, please fill out a help ticket. Once you submit this form, a SimplyHome representative will reach out to the contact listed within 3-5 business days. Non-emergency requests will be responded to during normal business hours. For emergency requests (such as system failures) after hours, please call the toll-free phone number below.

Troubleshooting & FAQ

Our Troubleshooting/FAQ page has solutions to frequently asked questions as well as instructions on how to reset and troubleshoot SimplyHome devices. Check out our YouTube channel for Tech Tip Videos.

Give Us a Call

(877) 684-3581 Toll-Free