Better Business Bureau warns about scams for seniors

With parents or loved ones aging, there is a lot to think about. How much longer will they be able to live on their own? Do we/they have the means to sustain themselves living where they are? Are they safe at home? These are just a few of the things caregivers worry about, among others. 

The Better Business Bureau recently published a piece about elders being scammed. The BBB continues to get calls about seniors receiving unsolicited calls requesting personal information including Medicare/Medicaid or Social Security information.

Seniors are likely to be receiving these calls because they are more vulnerable and  likely having memories that are not as sharp as they once were, making them perfect candidates for scammers.

Take a look at what Sharane Gott has to say about being aware of Medicare/Medicaid scams.


Better Business Bureau warns elderly to beware Medicare/Medicaid scams


Better Business Bureau is alerting elderly and disabled individuals to beware of unsolicited phone calls from unscrupulous people looking to obtain Medicare or Medicaid information.

In the last few weeks, BBB has received numerous phone calls from residents reporting they received phone calls, supposedly from federal agencies, medic alert businesses or medical supply companies working with the government.

These people are asking for personal information such as Medicare, Medicaid, Social Security, credit card or bank account numbers in order to provide free services such as medic alert alarms, back braces, and other products that assist the elderly and infirm and are paid for by Medicare and Medicaid.

Elderly consumers may be given any number of excuses to provide this information. Reasons used to further the scam include:

  • The resident is part of a corporate or government survey
  • They are eligible to receive free products if they give the information
  • They must provide the information to sign up for a new prescription drug plan.
  • Residents are eligible for a free medic alert service if they provide the information.

Some scammers also claim that they are from the government and are calling to update information or confirming Medicare, Medicaid and Social Security numbers in order to issue a new card.

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Holiday Weekend Reflection

With July 4th being this past weekend, we hope that you were able to fill your weekend with food, fun, and family. Holidays are a great time of catching up with those you have not seen in a while, making dishes just like grandma used to make and making new memories.

Holidays can also be a time of evaluation. It could be evaluating why you have not talked to your long lost aunt in years, or evaluating why your kids have never met some of their cousins. Maybe it is evaluating what the next step is as far as your aging mother and evaluating changes in health of your dear ones that are graying.

For those who may not see aging relatives day in and day out, seeing them on holidays can really be a time to see changes in their health and well being leading into a discussion about what is next for your loved ones.

Characteristics you may notice are the slowing down of mechanical movements, the loss of weight, senses not being as sharp as they once were, among others.

Though these are not things that are demanding of immediate attention, they are things to be aware of. These are characteristics that are flags of slowing down and potential health risks to come. Observing these things may be startling at first, but they are things that you cannot see over the phone or have seen as vividly before.

What are the necessary steps to take for helping your loved one age in place?

-          Speak delicately with your aging relative about what they want to do. Try to speak with them about keeping their independence and empower them to be able to continue being independent. This may be through connecting them with people in their neighborhood or church. This could also be connecting them with some assistive technology to keep them living independently while providing you with peace of mind.

-          Collect local resources including people who could act as a stand in caretaker if you are not there, doctor’s phone numbers, neighbors’ information, where you could get meals for your loved one if necessary.

-          Speak with you siblings and other relatives about what the options look like as far as having your parents or relatives age in place, move in with one of you or begin to look into home care.

-          Continue to monitor the progress of your loved one while you explore options for them. Ensure, though, that their wishes and wants are taken into account. This is their life. Try to enhance it and make it as enjoyable for them as you can.

Keeping your loved one at home and safe is a priority and we are here to help make that a reality. We want to help you help your loved ones as they begin to age and through technology, we want to make that happen. Whether it is controlling their environment, monitoring their habits through sensors or keeping an eye on their medication, SimplyHome is here to help you keep your loved ones at home, living independently and your worried mind at bay.

Jason Ray and SimplyHome featured by TecHomeBuilder






Our very own Jason Ray elaborates on how our system works and the concerns of people prior to using the SimplyHome System and the peace of mind that comes with it after installation. discusses the benefits of digital health care products including glucose and blood pressure meters as well as a Personal Emergency Response System. Take a look at what Tec Home Builder had to say about SimplyHome.


Check out the video here!

Assistive Technology Leader, SimplyHome, Establishes New Niche with Appearance on Extreme Makeover: Home Edition

SimplyHome’s Products and Services, From Environmental Controls to Virtual Care Management, Provide Independence and Improved Communication to Aging and Disabled Populations.

Asheville, NC (PRWEB) December 28, 2011

Following the recent premiere of Extreme Makeover: Home Edition featuring Brian Keefer and his family,SimplyHome received an overwhelming response from paralyzed and disabled people nationwide. Though each caller’s condition varied, the message remained the same: they had never seen anything like what SimplyHome provided for Brian, or even knew it was a possibility.

SimplyHome has established a new niche in the Assistive Technology industry with an array of products and services that promote residential independence. SimplyHome’s commitment to personalized care, specifically to aging and disabled populations, led the Asheville-based company to design flexible wireless technologies. As a result individuals can make proactive choices regarding daily living activities, environmental control and personal wellness.

“All of our customers receive a personal assessment so that we can customize products that fit their specific needs,” said Jason Ray, VP of Business Development at SimplyHome. “The voice-activated cell phone, lighting, bed controls, TV, drink dispenser, and door openers – everything we provided for Brian – came directly from our assessments with him and his family.”

In addition to the environmental controls that SimplyHome can program in customers’ tablets or computers, the company offers a combination of products and services ranging from home automation and electronic aids to remote monitoring and Virtual Care Management®.

Of special interest to Extreme Makeover: Home Edition viewers was SimplyHome’s new product, the No-Buttons Headset, which offers modern Bluetooth technology while enabling the user to make calls independently. The No-Buttons headset accesses the user’s phone and its built-in voice commands without having to push any buttons; the on/off button is activated when the headset passes over a magnet. These headsets are especially helpful for people who are quadriplegic, have arthritis, ALS, cerebral palsy, or any other physical disability that makes it difficult to push a button.

“At SimplyHome, we are passionate about supporting people living independently, and we have translated that commitment to consumer care into innovative technology,“ said Allen Ray, CEO of SimplyHome.

Ray adds, “We founded this business because we care about people; technology just happened to offer us the solutions we were looking for. Our job is to listen to our customers then create systems that are individualized to their priorities and concerns. We’re about more than technology—we are committed to personalized care.”

About SimplyHome

SimplyHome designs and installs wireless technology products and related care-focused services. The company is committed to promoting affordable and dignified options for independent living – specifically to aging and disabled populations nationwide. SimplyHome is known for its highly-customizable systems that are tailored to meet each customer’s specific needs.

SimplyHome products and services range from voice-activated environmental controls (as shown recently on Extreme Makeover: Home Edition), Personal Alert Systems, GPS watches, motion sensors, and stove monitors to Virtual Care Management® – SimplyHome’s model for client care.
For more information, visit:

Media Only Contact:
Katherine Branch
of SimplyHome


To view full press release, please go to:

SimplyHome to Unveil One-of-Kind Product at 2011 Aging in America Conference


SimplyHome to Unveil One-of-Kind Product at 2011 Aging in America Conference 

ASHEVILLE, N.C., April 20, 2011 (SEND2PRESS NEWSWIRE) – SimplyHome will announce the launch of its new product line at the Aging in America Conference in San Francisco, April 26-30 – the SimplyHome System.

“Our SimplyHome System is the first system designed and engineered with built-in cell communication to meet the needs of the aging and disability population. No Internet connection is required,” says Allen Ray, SimplyHome’s CEO. “Our system is portable and easy to install and move around. In essence, it’s a plug-and-play unit with all wireless components. It’s also very unobtrusive, about the size of an answering machine, and simple and attractive in its design.”

Another factor that distinguishes SimplyHome from the competition is what is referred to as “sequential decision making.” This system does not just monitor activity; it plays an active role in determining a decision-making plan.

Based on an individual’s assessed need, the system is able to tie multiple events together in a home to facilitate in a positive outcome for that individual. For instance, other monitoring systems will monitor if a person gets out of bed. SimplyHome’s system takes it steps further. It not only monitors if the person is out of bed, but also if an exterior door opens and no motion has been detected in the house. While being up at 1:00 a.m. may not be unusual for this person, the opening of an exterior door is the unexpected event that would trigger notification to the designated caregiver.

These custom-tailored monitoring systems will be available for lease and range in price from $100 to $150 per month. This includes the equipment and service.  SimplyHome is the first to offer such an affordable and flexible option.

Free assessments are provided to determine the best support for each family’s needs. No two systems are exactly alike.

For more information, visit: .

About SimplyHome

Since 2003, SimplyHome, a family-owned and operated business, has provided support for the disabled and elderly. Additionally, prior to launching SimplyHome, Allen Ray’s companies owned and operated nursing homes; he is no stranger to the field of caring for the elderly and disabled.

SimplyHome exists to serve families and caregivers by providing the tools and services needed to support those who wish to live independently at home through easy-to-use assistive technology and services.

The company continues to work towards its mission of helping the aging and disabled populations, nationwide, from its offices in North Carolina and Wisconsin. This year, it is also a sponsor of the Aging in America conference ( – the largest gathering of a diverse, multidisciplinary community of professionals from the fields of aging, healthcare and education.

###Media Only Contact:

Kristen Suttles of SimplyHome


SimplyHome System

We currently offer two levels of systems, our PERS Plus and our SimplyHome System. The PERS Plus is our entry level system that uses a phone line to activate a notification to our EMT call center should you have a need.

Our SimplyHome System builds on this to also include various sensors around the home to notify family members, caregivers, or our EMT Call Center should something happen or not happen around the home. For example, we have a stove sensor that can notify someone if the stove comes on or if it is on for a certain amount of time. So, if you have concerns about cooking safety you can have a notification go out if the stove has been on for more than 20 or 30 minutes. Also, we have a back-end website that allows you to see events as they happen, see historical information, and control things like lights or the stove that has been left on. Please visit or website at

SimplyHome Personal Emergency Response System Plus

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Technology Aids Aging In Place

We recently had the opportunity to talk with one of our customers and learn how our technology enabled her mother to stay at home. We were so touched by her story that we wanted to share it with all of you. We were reminded that it is not the equipment that is of value, but the outcomes that it allows families to have. Here is Donna Hughes’ story…

“Technology enabled Mother to live the last weeks of her life in her home, where she wanted desperately to be.”  Donna Hughes of Asheville, North Carolina, is talking about her 81 ½ years old mother who was fiercely independent and did not want to end up living in a nursing home or assisted living facility. Her mother had a history of falls and she knew the alert system her mother had was not going to be enough if she wanted to remain living in her own home. “I wanted some security as to how she was doing on a daily basis, if I was unable to check in on her personally.”

In the last few years, a series of technological developments have given parents and their adult children some new options.  Devices and web based solutions are now available that allow caregivers to keep an unobtrusive, high-tech eye on their family members, ensuring they’re safe, healthy and well cared for, exactly what Hughes was looking for.

The system Hughes chose is a sophisticated in-home monitoring system made by SimplyHome that uses discrete sensors and specific rules to generate notifications to a family member or caregiver via text message, email, or phone call.   “I appreciated the technology at night, when I would learn if she had left her bed for a pre-determined period of time and not returned.  This was comforting knowing that she had not fallen.” Hughes mother was also prone to getting blood clots, so she had a chair sensor set on 2 hour intervals.  The system would alert her via text message if her mother remained in her chair for more than 2 hours.

Today, 37 North Carolina counties have more people age 60 and older than those 17 and younger. In 2030, it is projected that 71 counties will have more people age 60 and older than those 17 and younger.  The cost of care in nursing homes and assisted living has been and continues to be high. Based on the MetLife Market Survey of Nursing Home & Assisted Living Costs for 2010, the national average yearly rate to live in a nursing home cost $83,585.  The national average annual rate to live in an assisted living facility is $39,516.  Hughes found that she could support her mother at home as primary caregiver and by using technology for $959.40 a year.

Hughes said her mother spend her whole life giving to others and never asking for much. She said it was her turn to give her mother what she asked for and deserved, to age gracefully in her own home. “Without this system, it would have been impossible for Mother to have lived out her life in her home.  It was a true comfort and blessing.”

For more information on assisted living technology visit the SimplyHome website at or call (877) 684-3581.