SimplyHome Product Intake Forms

Ready for TechIf you are interested in exploring assistive technology to promote an individual’s independence, the first step is completing an online intake form. Once our customer service team receives the completed intake form, we will schedule a complimentary over-the-phone assessment. This 30-min. assessment is a casual conversation about the individual/family’s priorities, and how assistive technology may help achieve those goals. Based on the information shared in the assessment, we will then create a system recommendation and a quote, customized specifically for the individual/family. This is a starting point; the system recommendation and quote can always be updated to reflect the changing goals of an individual.


Intake Forms:

SimplyHome System Intake

Medication Dispenser Intake

TeleHealth Intake

Environmental Controls System Intake

(PERS) Personal Emergency Response System Intake


Below is a description of the devices we utilize to achieve outcomes, and some key points to review when considering technology for an individual.


What is a SimplyHome System?

Concerns Addressed: SimplyHome systems can address concerns for individuals who desire to learn independent living skills, such as cooking safety and meal preparation, hygiene routines, medication adherence, and completing other activities of daily living.

Custom Sensors and Alerts: Each SimplyHome system is tailored to the individual’s concerns and may include motion sensors, door/window sensors, chair/bed pressure pad sensors, stove sensors, smoke detectors, incontinence pads, panic pendants and water sensors. The system is programmed to alert responders of potential problems via email, texts, or phone calls.

Who Do We Consider?

  • Individuals who are being considered for independent living, supported settings, or transitional homes.
  • Individuals who have 24/7 staffing for “just in case” situations, but do not need constant supervision.
  • Individuals who have skills to live independently but need guidance on behavioral outcomes.
  • Individuals who have disabilities, joint/muscular difficulties, or visual issues that affect balance or mobility.
  • Individuals who desire to learn independence and safety in meal preparation and cooking.
  • Individuals who are at risk for falling, wandering, or egress, or who engage in unsafe behaviors at night.
  • Individuals who may need assistance while in the bathroom or need prompting with hygiene routines.
  • Watch This Video on Navigating the Website for Data and Trends
  • Click Here to Watch John’s Story


Medication Reminder System: Our medication dispenser is a tamper-proof, programmable unit that generates alerts to staff or caregivers about medication non-compliance or delays. Staff have access to a website that logs information about when the medication was accessed.

Who Do We Consider?


Telehealth: Managing Chronic Conditions: Our Telehealth program includes a base unit that is connected (via Bluetooth or a cord) to monitoring tools (blood pressure cuff, pulse oximeter, glucometer, spirometer, weight scale). Telehealth promotes proactive health management by recording and documenting daily vital signs.

Who Do We Consider?

  • Individuals monitoring blood glucose, blood pressure, heart rate, weight, pulse oximetry.
  • Individuals with COPD, congestive heart failure, diabetes, asthma, and/or hypertension.


Environmental Controls: Environmental controls are created by pairing a tablet with other technology that allows the tablet to have access to home features such as lighting, thermostat, television, and door openers.

Who Do We Consider?

  • Individuals with physical disabilities or paralysis who can activate a screen/switch by touch, eyes, or voice.
  • Individuals with fine motor difficulties due to joint/muscular issues.
  • Click Here to Watch Johnathan’s Story


Personal Emergency Response System (PERS): The PERS is our entry level system that uses a wireless pendant to activate a notification to a call center or a responder of your choice. The pendant can be pressed at any time.

Who Do We Consider?

  • Individuals who are capable of pressing a button to call for help.
  • Individuals who may be at risk for falling.
  • Individuals who have visual perception issues that impact balance and mobility.


Success Gained Through Technology

SimplyHome technology engages local, familiar and natural supports so they can be available when they’re needed, instead of being at a site all the time just in case there is a need.

This week is NYSACRA’s 39th Annual Conference, “Listen Up,” taking place April 19th – 22nd. Our New York partner Meghan O’Sullivan will be speaking about the types of technology available and the outcomes of a grant recently administered by NYSACRA.

The NYSACRA Balancing Incentive Program (BIP) Grant is an opportunity for 20 individuals in New York to access the efficacy of using technology, providing outcomes for more efficient support.

Technology supports such as the SimplyHome System, Medication Dispenser and Telehealth Suite enable new options for independent living for these clients. Because the technology has non-invasive solutions, SimplyHome technology engages local, familiar and natural supports so they can be available when they’re needed, instead of being at a site all the time just in case there is a need.

The following data was collected over approximately four months.  Even in the short-term, success can be gained when we allow individuals options and choices for the way they want to live.

Potential Total Savings: SimplyHome System, Medication Dispenser, Telehealth

potential savings

The potential total savings for these 20 individuals over a four month period (this includes the SimplyHome System, Medication Dispenser and Telehealth) is $119,880 or approximately $1,500 per person, per month.

SimplyHome System

What it does: By communicating with multiple sensors to observe activities of daily living, the SimplyHome System proactively alerts caregivers and loved ones of changes in behavioral patterns. Text, email or phone alerts are generated when concerning events happen or don’t happen.

Client Example:

Two individuals sharing a residence are using a SimplyHome System. Each client has a panic pendant and bed pad.

Outcome Summary:

Seven separate events triggered immediate alerts to staff of potential issues for the residents in their home. This included smoke in the home, doors opening late at night and clients requesting assistance from staff.  In four months, one individual pressed the panic pendant 12 times.

The data also showed staff how frequently one client was leaving bed during the night, allowing the client to manage evening routines and self-care more effectively.

SimplyHome Medication Dispenser

What it does: SimplyHome’s Medication Dispenser is a tamper-proof, programmable device that can dispense pre-filled medications up to four times each day. Should the client not access their medication at the proper time, the dispenser can send an alert to the individual, support staff or natural supports through a phone call, text message or email.


Seven medication dispensers were used during this four month study, with a total of 1,048 dispensing times.


The systems showed a 96% compliance with accessing medications at the proper time. New levels of independence were gained by the individuals being able to now access medication on their own.  It also gave family and staff peace of mind that should the individual miss a dose, they can be notified.

SimplyHome Telehealth Supports

What it does: These wellness tools offer remote monitoring of blood pressure, blood oxygen, glucose, body temperature, and weight. Readings are collected automatically in the home through a wireless connection to the SimplyHome Hub. The highly trained care staff center has oversight from a registered nurse for targeted interventions of readings outside of a predefined range.

 Client Example:

Monitoring Blood Glucose:  Custom Range for the client is 70 – 200.


45 total readings received over a four month period.

12 of the 45 total readings indicated glucose levels were outside of the custom range, issuing 12 call center interventions.

For this client, staff was engaged on approximately 9% of the total readings, whereas in the past they most likely would have been involved on all 45 readings, despite the glucose levels being in a normal range for the client.

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To learn more about SimplyHome, check out our website at or email Customer Service at

Ring Video Doorbell: “See who’s there, from anywhere”

Wherever you live, it’s almost guaranteed you will periodically have visitors come to your door – Maybe it’s a caregiver, a friend coming over for dinner, someone dropping off a package, or a stranger. The ability for loved ones to live independently is critical to their well-being, as well as for family and friends having the peace of mind they are safe.

Now, there’s a way for you to see who is at your parent’s / child’s / relative’s door, without opening the door and without being at their home. You can see, hear and speak with visitors from anywhere.

SimplyHome is excited to announce our newest product – the Ring Video Doorbell.  Ring enables family, friends and caregivers to be notified of any activity at an individual’s front door, day or night, and then speak with the visitor.

How?  By using your smartphone!

Watch the product video here. 

When someone arrives at your loved one’s door your phone will display who is there.  You can communicate via the built-in speakers and microphone. Ring connects to a wifi network.



$199 each.

Video saving functionality (optional): $30 per year.

ring product

Motion Detection 

Receive instant alerts when motion is detected or someone rings the doorbell.


Two-way audio

You can speak with whomever is at the door via the video on your smartphone.

Do I need a SimplyHome System to use Ring?

No, you only need a smartphone and wi-fi connection.

Do I need a doorbell to use Ring?

No, Ring has a built-in doorbell.

ring doorbell

Recording capabilities

So you never miss a moment! Share clips with friends, neighbors and law enforcement. Ring has a rechargeable battery, with 6-12 months of battery life.

See who is at your door day or night

day or night

To learn more about Ring and other SimplyHome products, check out our website at or email Customer Service at

FAQ: SimplyHome Personal Emergency Response System

The SimplyHome Personal Emergency Response System is our entry level system that uses a phone line or cellular connection to activate a notification to our trained responder call center, should you have a need. We send our PERS to you already programmed, along with a panic button, which can be worn as a watch or lanyard. When assistance is needed, the panic button or base unit button can be pushed to request help. The two-way speaker on the base unit allows for communication with care staff.


Who responds to my emergency signals?

The call center is staffed 24/7 to receive calls. They alert anyone you have listed as a responder. Emergency services will be contacted if the call center cannot reach any of your contacts or if emergency services are requested immediately.

The pendant is wirelessly connected to the base and can be pressed at any time.

Is the pendant waterproof?

Yes. The waterproof pendant should be worn in the bathtub or shower – both areas where individuals have a high number of slips and falls.

How long does my battery last if there is a power outage?

The unit has built-in battery back up that should last at least 72 hours. When only 20% of the back up battery’s capacity remains or when a power failure lasts more than 1 hour, the system will alert the call center. When power returns, the battery will recharge. It may take up to 24 hours to complete the process.

Will my system affect my telephone?

Your system will not affect your telephone except when the unit has been activated by an alarm signal. The system will disconnect any call in progress and take control of the phone line when it is processing an emergency alarm, but will release the phone line for regular calls after your system is disconnected from the call center. This does not apply to a cellular PERS unit.

Should I wear my pendant to bed at night?

We recommend placing the pendant beside your bed where it is accessible, but where you will not rollover on it and accidentally activate the system.

Will my system work when I leave my house?

The base unit can receive signals from the pendant from a distance of up to 600 feet, open air. This can vary based on the structure of the home or interference from other devices. You can test the range of the pendant by putting your unit in “Test Mode” and pressing the pendant in and around various places at your house.

What makes the SimplyHome PERS different from other similar products? 

Our PERS units not only provide you with a 24/7 call center, but we also have a Customer Service Team available to assist you with any questions you might have regarding your device. The PERS units are also available as either a landline unit (if using a traditional analog phone line) or a cellular unit (a cell phone is not required).

Should you have further questions, please contact our Customer Service Team at 1-877-684-3581.

SimplyHome System Powered by Aeris Receives 2015 Telehealth Award

Posted by Aeris Communications on December 10, 2015 at 8:00 AM

We’re proud to announce that the SimplyHome System, powered by Aeris, has received a 2015 Telehealth Award from, a leading healthcare technology news source.

TMC, a global, integrated media company helping clients build communities in print, in person, and online, recently revealed the recipients of the 2015 TeleHealth Awards, presented by HealthTechZone. The HealthTechZone TeleHealth Awards recognize and honor technologies that help to improve healthcare delivery and overall health wellness. Applicants of the TeleHealth Awards were judged based on their proven ability to improve health delivery and management.

“It is my pleasure to recognize the SimplyHome System, powered by Aeris, an innovative solution that earned SimplyHome the 2015 Telehealth Telehealth Award,” said Rich HealthTechZone-TeleHealth-2015Tehrani, CEO, TMC. “I look forward to seeing more innovation from Aeris and SimplyHome in the future.”

The SimplyHome System is an assistive care technology platform that is revolutionizing home care for the aging and disabled communities. By connecting innovative caregivers and concerned family, the SimplyHome System uses Internet of Things technology to cost-effectively address the growing problem of in-home healthcare.

“We are thrilled to receive this recognition for creating innovative products that are working towards the advancement of healthcare,” said Jason Ray, SimplyHome VP of Business Development. “Our technology allows people the option to live where they want to live and the peace of mind to know that alerts will be sent and received quickly when help is needed. By including the cellular connection that Aeris Communications offers in our systems, we are confident our customers benefit from the most comprehensive network coverage.”

Learn more about SimplyHome and how the company uses Aeris connectivity to improve the lives of seniors in this case study.

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New Product Offerings: Telehealth Suite & Fall Pendant

SimplyHome is pleased to announce that we are expanding our product offerings to now include a Telehealth Suite and a fall detection pendant that is compatible with our Personal Emergency Response Systems.


SimplyHome’s suite of wellness tools is designed to offer an improved quality of life that encourages independence and compliance. Now, families and caregivers can access reliable health data to assist loved ones to lower the risk of costly rehospitalizations while supporting chronic disease management.

Easy-to-use wireless Bluetooth technology sends each reading to a confidential and personalized website. Data may be monitored by call center staff comprised of highly trained personnel who are able to call and triage medical needs with a customer if the data triggers an alert notification. Call center staff documents each encounter and then begins notifying responders in priority order.

For a full list of features and pricing, please visit our website at

Hospital Readmissions

By utilizing some of the telehealth tools we offer, we can reduce readmissions and associated costs while elevating patient outcomes— especially during the critical 30-day discharge window.

So what are some things that might cause a readmission?

- Complications like infections

- Inadequate follow up care; poor AND UA-767PBT-Ci_EC1communication between hospitals, providers and patients; limited physician accessibility due to a growing doctor shortage; and patient constraints such as mobility, finances, time and transportation

 Fall Pendant

This device is a Personal Emergency Response Pendant that monitors falls more accurately by reducing the amount of false alarms. The LED light on the device begins to flash slowly when a fall is detected, speeds up as it becomes more sure a fall has been detected and then sends a signal to the PERS. This product ensures keeping your loved one safe and is able to get help to them after a fall occurs.

Why monitor falls?

The Center for Disease Control says that each year 2.5 million elderly people are treated in the emergency department for fall injuries.  Since falling once more than doubles the odds of falling again, it is vital that falls are being monitored in the home.

Our new products address concerns such as falls and chronic disease management. We encourage you to take a proactive approach to enhance independence for years to come. 

What happens when I call SimplyHome?

We welcome any and all inquiries about how technology can be used to promote independence. Our process starts with a comprehensive assessment over the phone or in a home, followed by a detailed system recommendation. All complimentary!!

Who do we consider?

  • Individuals who are being considered or advocating for independent living, supported community settings, or transitional homes.
  • Individuals who have 24/7 staffing for “just in case” situations but do not necessarily need around the clock supervision.
  • Individuals who will be in an apartment setting with a staff apartment onsite.

 What are our goals?

            Our goals are the same as yours. We are looking to create an environment where everyone is comfortable, safe and independent. We will also achieve:

  • Enhanced safety features that promote peace of mind for the family and individual
  • Proactive rather than reactive staff response
  • Reduction of on-site staffing for “just in case” situations such as during night hours
  • Reports of trends in data demonstrating the technology’s effectiveness; can be shared with funders, state agencies, legislators, etc.

 Using the SimplyHome Butler System as the base, your system could also use: 

  • Door sensors on external doors
  • Motion sensors (if trying to determine whether someone is entering vs. exiting)
  • 1 Panic pendant
  • 1 Medication dispenser (if applicable)

When using a SimplyHome System, unique features and rules are set to accommodate the needs and wants of individuals and their families. Those rules can include:

1. When paging pendant is activated to request help

2. When medicine dispenser door is/is not opened

3. If a person has/has not left the home during a certain period of time

4. If a caregiver, staff person or community person has entered the home during a certain period of time (such as after a paging pendant has been pressed or when services are supposed to take place)


School Locker 3D Printing Hack

“Creativity, as has been said, consists largely of rearranging what we know in order to find out what we do not know. Hence, to think creatively, we must be able to look afresh at what we normally take for granted.” — George Kneller

These New Jersey students were not afraid to get creative. They saw a need of a fellow classmate and knew they could alleviate it. With quite a few prototypes, some time and creativity, they were able to help a younger student with a task that many of us take for granted.

NJ Students Design 3D Printed Handle to Enable a Disabled Classmate to Open Her Locker


Sometimes physical activities which might seem like simple, everyday tasks are more difficult than they appear for some people. A senior at Newton High School in New Jersey, Justin Hermann, is one of those who take notice of the people around him, and Hermann used 3D printing to lend a hand to a fellow student.

Hermann had noticed that one of his freshman classmates was having a hard time opening her locker, and that gave him an idea.


He saw that the hallway lockers are designed in such a way that opening them requires a user to pinch the handles and lift them. The freshman in question faced a physical challenge which made that seemingly simple task a real headache.

So under the mentorship of technology teacher Brian Bennington and with the help of junior student Robert Borgognoni, the trio used 3D printers available them in their advanced principal design class to create a plastic handle to modify the student’s locker.

Borgognoni took on the task of designing a plastic cover for the handle inSolidWorks, while Hermann provided the conceptual framework for the project.

“We went through multiple prototypes,”

 Borgognoni told the New Jersey Herald.

Photo by Tracy Klimek/New Jersey Herald - Newton High School students junior Robert Borgognoni, left, and senior Justin Hermann, right, hold prototypes of handles for a locker as they stand if front of 3D printers on Thursday December 18, 2014, in teacher Brian Bennington's Advanced Principal Design class in the school.

The pair took three weeks to design and produce the final product, and the last iteration of the print took nearly a full day to output.

Hermann said working on the project opened his eyes to what 3D printing technology can do when correctly applied.

Newton High School has a pair of MakerBot 3D printers, and according to Bennington, having the machines on-site allows his students to think differently, and that’s led them to explore new ideas on their own initiative rather than waiting for an assignment..

“For a teacher, that’s like a dream,” Bennington said.

The handle is attached to the locker with a bolt that passes through it, and that allows for the device to essentially bypass the latch.

The design has been in use since the beginning of November, and Hermann and Borgognoni say their classmate simply has to slip her hand in the device and pull to open the locker open. When not in use, the locker stays shut via magnets installed to take care of the job.

Bennington adds that 3D printing solutions haven’t been limited to Hermann and Borgognoni’s project. He says the 3D printers have also produced a trumpet mouthpiece for the music department.

The technology has also provided the students with a vision of their futures after school as well.

“This project made me realize that what I want to do is open up my own company for biomedical engineering. What I want to do is mass produce products and inventions to help handicapped people,” says Hermann.

For his part, Borgognoni says he plans to pursue further studies in the engineering field.

What benefits do you see to students who get the chance to work with 3D printers as part of their education? Did you have a 3D printer at your school? Talk about 3D printing in education and your experience with the technology in the Students Hack School Locker with 3D Printing forumthread on


See the original article here


Give Technology A Try

With 97% of seniors wanting to reside in their own home for as long as possible, it is crucial that proper steps are taken in order for that to happen. Though this is a desire for almost the entire aging population, less than half of them have done research in order to find ways to make this dream a reality. On account of the lack of research done, it often does not turn out favoring the aging. Often families turn to traditional ways of caring for the aging; that being assisted living or nursing home.

Though the traditional route is not a bad option, it is often not what the person it is affecting the most wanted. It does, however, make sense as to why people would want their aging parents to be in a facility that is assisted living or a nursing home. They take a sigh of relief because they are assured that their loved one is getting the care they need. However, not all people thrive in such an environment. Often, the person does not want to be in a place like that, but would rather prefer to be at home where they are comfortable.

Technology for aging is often overlooked on account of lack of knowledge and the fear of being watched over all the time. Trying something new can be intimidating, but in the case of assistive technology, it almost always proves fruitful.  No matter if the technology is needed for medication monitoring cooking safety such as a stove or oven monitor or if it is a bit more extensive like a system that monitors daily living sequences, there are options that are totally user friendly and provide personalized outcomes.

Knowing that is only step one. Step two is doing some research on what you or your loved one actually needs. Are you afraid of falling and not having the ability to call someone? Are you worried about taking medicine on time? Is wandering of concern? With the help of family and professionals, it is crucial to decide what your priorities look like.

Step three is giving it a try. Technology can be for everyone just so long as everyone is on board with it. Often is it a challenge if not everyone is committed to the technology because then it either goes unused or is misused in which case it is not assistive technology because it loses its assistive aspect.

Be encouraged that this technology is not in an effort to be “Big Brother,” but rather to be an attentive caretaker, even from a distance.

HomeWatch Caregivers and SimplyHome: Partnering to provide best care

Assistive technology is available in order to enhance the home care experience, not to replace it. SimplyHome collaborates with HomeWatch Caregivers to ensure that people are receiving the best possible care. Our technology is allowing the caregiver to focus on what is important, the individual, while relying on the technology to tell them when someone has missed a dosage of medicine or if someone has fallen in the bathroom. Our technology allows agencies to cut costs for families during those “just in case” hours. HomeWatch Caregivers’ passion to create an innovative, all inclusive way of caring for someone excites us!

The Technology & Home Care Connection;A Collaborative Approach to Aging in Place between SimplyHome and HomeWatch CareGivers WNC

The vision of HomeWatch CareGivers WNC is to become recognized as a community leader in integrative and innovative in-home personal care and client wellness services. We are committed to community collaboration and partnerships as the most practical and affordable way to solve the complex issues facing our rapidly growing population of seniors.

We are proud to announce our newest collaboration with a wonderfully creative company, SimplyHome, located here in Asheville. SimplyHome provides affordable and dignified options for independent living and aging in place by developing assistive technology that is adaptable as individual needs change over time. Some of their products include the SimplyHome System, which proactively alerts caregivers and loved ones of changes in activities of daily living, personal emergency response systems (PERS), medication dispensers, and a GPS Watch. SimplyHome designs, builds and utilizes enabling technologies to create customized independent living solutions while lowering costs for families and funders.

When one studies the demographics of our area, it is clear that new approaches are needed to help our seniors age in place at home. Also elders who are living at home longer often present with a more complex array of medical and mental health conditions. This presents a multitude of challenges, including offering affordable models of care.

According to a recent Time Magazine article, ‘By 2032, Americans over age 65 will outnumber those under age 15, which means that elders will be short on caregivers. Nearly 90% of those over age 65 say they want to remain at home as long as possible.’

‘Research firm ABI forecasts 42 million wearable fitness and health devices will be shipped in 2014, up from 32 million in 2013. Doctors and researchers see…a revolution that could change everything from how they care for recovering surgery patients to the way they administer certain medications. Tracking devices may … ultimately change the way we relate to our own health.’ Time Magazine Nov 24 2014.

Professional in-home caregivers can prevent injurious falls, infections and hospitalizations and can contribute to faster recoveries from surgery and medical procedures. Additionally, a compassionate and skilled caregiver can provide companionship, personal care and community connection, which helps elders stay fit physically, emotionally and spiritually, alleviating feelings of anxiety, isolation and depression while also protecting them from potential victimization.

Where in home safety monitoring is needed and connected with a 24 hour call center, it is possible to have part time home care and full time peace of mind. In a unique service delivery approach, especially for those individuals who do not have family or loved ones nearby, HomeWatch CareGivers can be designated as the first response point person for those situations where immediate help is needed.

The founders of SimplyHome, Drue and Allen Ray and their staff have been creating supportive technology solutions for elders as well as individuals with disabilities since 1989. Their compassion, dedication, professionalism and level of expertise is evident as soon as one meets them.

Allen Ray, CEO and President, is a Certified Aging in Place Specialist. He is an advisory board member to the college of Engineering and Computer Science at the University of Alabama and an advisor to several states on the use and funding of enabling technology through Medicaid waivers. Drue Ray, Vice President, was the 2014 recipient of the Asheville area Chamber of Commerce 2014 Women Entrepreneurs Best in Business Award. Drue’s commitment and vision have inspired others and contributed to legislation that has set the standard for the use of assistive technology in community integrated residential services.

“Understanding that complex problems call for innovative solutions, we recognized that by combining SimplyHome technology with HomeWatch CareGivers visits, we can provide the greatest level of care at the most affordable total cost. It became a natural fit to enter into a collaborative relationship with SimplyHome. We are proud to work with Drue and Allen Ray and their SimplyHome team to offer creative options to keep our most vulnerable citizens safe at home”, stated Ernie Konkoli, President, HomeWatch CareGivers. HomeWatch CareGivers and SimplyHome are always available to conduct a free needs assessment and develop an integrated and client customized plan that will provide optimal support in the most cost effective manner.